FAQs
Ornament beads are made from upcycled paper that are cut into strips and folded into the signature triangle shape. 100% cotton thread is wrapped tightly around each bead to create the seamless centered weave pattern and assembled with nickel-free and gold-plated earring wires.
Refer to each product listing for specific materials used.
Due to the handmade nature of each piece, no two are the same and products may vary slightly.
My ears aren't pierced. Can you swap out earring wires/posts for clip-ons?
Yes! Send us an email with your order number including a note for this request.
How should I care for my jewelry?
MISAI pieces are handmade and delicate. Store your jewelry in a cool dry place, avoid getting them wet and limit contact with lotions. Hang your MISAI earrings to avoid getting them tangled with other jewelry items. Pack each piece with care.
Can I request customization on MISAI pieces?
We'd love to create one-of-a-kind pieces for and with you. Email us for a consultation at hello@shopmisai.com.
What if something was damaged?
We understand this could happen. Email us at hello@shopmisai.com and we'll work with you to resolve the issue.